Winner is an online casino that has been operational since 2009, offering a wide range of games to its users from all over the world. The casino is owned by Zirconium Solutions, a company based in Cyprus, and operates under a license issued by the Kahnawake Gaming Commission.
Brand Overview
The Winner brand prides itself Winner on being one of the oldest online casinos still active today, with a reputation that precedes it. Over the years, the casino has built a loyal customer base through its commitment to providing an exciting gaming experience and excellent customer service. The Winner website features a modern design with easy navigation, ensuring that users can quickly find what they are looking for.
Registration Process
To become a member of the Winner community, prospective players must create an account on the casino’s website by filling out a registration form. This requires providing basic personal information such as name, email address, and date of birth. Users must also choose a username and password to secure their accounts. Once this step is completed, users will receive an email with instructions for activating their account.
The activation process involves logging into the casino website using the provided username and password, then clicking on the verification link sent via email. After successful verification, players can deposit funds into their new account, claim any welcome bonuses they are eligible for, and start playing games. The entire registration and activation process typically takes a few minutes to complete.
Account Features
Registered users have access to various features within their Winner accounts, which include:
- A wallet system allowing for deposits, withdrawals, and balance management
- Access to different casino areas (e.g., slots, table games, live casino)
- The ability to track gaming history and activity logs
- Settings options for personal preferences, including account safety settings
Users can also view their transaction records, edit account information, and reset passwords as needed.
Bonuses
Winner offers several welcome bonuses for its new players. These include:
- A 100% first-deposit match up to €500 on slots
- Additional 10 free spins on certain slot games
- Second deposit match (50%) of up to £250
There are also ongoing promotions and tournaments, although the nature and specifics can change over time.
Payments and Withdrawals
Winner supports multiple payment options for deposits, including popular ones such as Mastercard, Visa, PayPal, Skrill, Neteller. The casino does not charge fees on transactions but advises users to check with their bank for any potential charges from that side. For withdrawals, the minimum amount is €20, and processing times are typically between 24 hours to 2 business days depending on the withdrawal method chosen.
Game Categories
The Winner casino offers a variety of games categorized into several sections:
- Slots: With more than 300 different slots titles available from multiple providers.
- Table Games: Including classics such as roulette and blackjack, alongside video poker options.
- Live Casino: A selection of live dealer tables covering various traditional table games like baccarat, roulette, and poker.
Some notable software suppliers contributing to Winner’s game library include NetEnt, Microgaming, Playtech, Evolution Gaming, IGT (WagerWorks), and Betsoft. This diverse mix ensures that players can find something fitting their personal tastes among the casino’s extensive offerings.
Software Providers
Winner works with several renowned companies in the iGaming industry to offer its users a wide range of games:
- NetEnt : Known for creating exciting, visually appealing slots like Starburst and Gonzo’s Quest.
- Microgaming: Pioneers in online casino software development offering iconic titles such as Mega Moolah and Immortal Romance.
- Playtech: Developer behind various Marvel-themed slots, they also supply games with progressive jackpots.
- Evolution Gaming: A leading provider of live dealer services for casinos worldwide.
- IGT (WagerWorks): This supplier contributes several classic slot titles like Cleopatra and Wolf Run to Winner’s library.
Mobile Version
To accommodate players on-the-go, the Winner website is mobile-friendly. The site automatically detects whether you are accessing it via a desktop computer or through a smartphone/tablet browser, adapting its layout for optimal viewing across different screen sizes.
While there isn’t a downloadable app specifically for mobile devices (Winners does offer mobile apps for tablets), most games can be played directly within the web-based interface of your device’s default browser. This means users need not worry about cluttering their storage with additional software to enjoy Winner’s content on their handsets or tablets.
Security and License
Winner operates under a license from the Kahnawake Gaming Commission, ensuring fairness in all games offered through strict regulatory checks by its governing body. Users also have multiple security layers protecting sensitive data:
- Encryption: All data sent between user devices and Winner’s servers is encrypted via SSL certificates.
- Firewalls & Intrusion Detection Systems
- Regular audits for fair gaming practices.
This safety net reassures users their private details are well-protected from unauthorized access or misuse.
Customer Support
Winner has a multi-channel support system for any questions, issues, or concerns:
- Contact Form : Users can send messages via Winner’s website.
- Live Chat : Quick real-time communication available 24/7 on the site (only accessible while logged in).
- Phone & Email : For specific problems or preferences, phone lines and email addresses are provided for support inquiries.
User Experience
Players who join Winner can expect:
- An engaging gaming environment with a variety of games to choose from
- Regular updates on new releases, promotions, or changes within the casino community.
- Efficient transaction processing times for withdrawals
- Accessible customer service through multiple communication channels
Performance
Overall performance is one key aspect in judging Winner as it should ideally offer seamless and speedy gaming sessions.
- Games load swiftly enough to minimize wait time between rounds and start playing immediately without waiting for ages.
- Fast response times ensure that players receive support promptly whenever necessary or can quickly interact with the casino’s services.